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Are you ready for the BT ISDN switch off in 2025?

BT IDSN switch off

A huge announcement was made by BT in 2015, this was that they will be switching off BT ISDN network and crease all orders during 2020. This change means after 2025 the ISDN network will not be supported.

So, why are BT doing this? Well, ISDN was first introduced in the UK in the early 1980’s which provided new features such as direct dialing inwards and the digital transmission of voice and video etc. However, as the years have progressed ISDN is now a legacy network system which has become short on features, inflexible plus high on maintenance & running costs. The uptake in cloud-based phone systems is driving the new age of voice telephony and its many features.

In 2017 BT found that there were still over 2 million businesses using an ISDN connection in the UK, all of which will be affected by the planned switch off in 2020. Also. A survey carried out in 2017 also showed that a quarter of UK’S businesses were still unaware that the switch-off is taking placed within in the coming years.

What is hosted telephony and how does it work? 

Unlike the traditional telephony which relies on telephone lines, hosted telephony is a telephone system that uses broadband and the internet to send voice. VoIP telephony uses cloud technology which results in the removal of ISDN telephone lines from phone providers. A VoIP business phone system is therefore hosted remotely and connected to through the internet, meaning you can use IP handsets, mobiles, or desktop applications to make and receive calls, video conference and Instant messaging. The major benefits include remote working solutions, caller groups, call recording. With lower cost and the ability to remain all your current phone numbers, the flexibility a VoIP system offers are far superior to the legacy ISDN line, and traditional on site PBX phone systems many companies use today.

PBX V Hosted

if your business is currently running a traditional PBX, you are potentially missing out on huge efficiency and enhanced communication capabilities. Moving to VoIP telephony can provide your business with many benefits due to the huge number of features that cloud based telephony offers. One of the big differences between PBX and VoIP is that with VoIP telephony there are no expensive costs for maintenance or upgrades. VoIP telephony is responsible for the software, system upgrades and the hardware. As such, VoIP telephony gives your business access to low-cost and completely free UK calls*. You can also integrate mobiles and other devices. A growing number of companies are hiring employees working on the move, if your business needs to cater for remote and mobile workers, VoIP telephony is the ideal solution. A recent Gamma survey of over 400 UK companies found that only 2% admitted to not using any form of cloud services. This shows that there is a rapid growth of businesses using the cloud-based technologies.

Benefits of hosted telephony

There are many benefits of hosted telephony for the future of business and efficiencies. Here are some benefits listed below:

  • No PBX maintenance costs and minimal installation costs
  • No capital outlay
  • Free calls between your offices
  • High quality calls
  • Disaster recovery and safe security
  • Voice calls, Video, Instant messaging
  • Allows staff to work flexibly from wherever they want
  • Desktop and mobile applications

About the author

Click to Read More About Dan Russell

Dan’s career in the sales management arena spans over 25 years with positions within Blue Chip organisations such as Pitney Bowes, Carphone Warehouse, and Cable and Wireless. In 2018 Dan founded Quadrant Tech Ltd – Telecoms Made Simple. With a real passion for technology and sales management, Dan’s vision is to deliver the very best products and levels of service to clients throughout the UK.

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